Accelerating Global Transformation: AI Integration and Salesforce Rollout for HR Services Leader

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Leading Seattle metropolitan area health system shares its experience, advice for others.

For immediate release.

November 19, 2020:

Tampa, FL based Approach Consulting, a leading Healthcare Advisory and Consulting firm since 2010 with global experience and focus on enabling client success in Technology, ERP, Digital Transformation, and Organizational Change investments, was selected by Overlake Medical Center & Clinics (Overlake) as its ERP Software, Implementation Services Evaluation and Organizational Change Partner.

Of the company’s recent experience in successfully implementing Workday as its new Enterprise Resource Planning (ERP) platform, Overlake Chief Information & Technology Officer Scott Waters said,

“Everything is built on trust. You have to trust the organization you are working with. They have to have the same sensibility and mission. They have to understand your mission, your organizational mission, and what the culture is that you have in place at your organization. I think that is critical.”

For their part in ensuring a wholly independent and objective evaluation process, and as Overlake’s Organizational Change Partner for their Workday implementation, Approach Consulting’s Chief Executive Officer Christopher Gunn stated,

“In a time when hospitals remain under extreme pressure as a result of the enduring pandemic, strategic investments in enterprise technology have never been more critical to further mature organizational capabilities and to mitigate continuing risk.

With reported clinical equipment shortages, worsening patient health and staff burnout on many healthcare administrators’ daily list of concerns to solve, ensuring that their organizations are optimized to succeed with transformation is paramount in achieving clinical and financial outcomes.”

A full transcript of the testimonial can be found here. An audio version of this transcript is available upon request.

About Overlake Medical Center and Clinics

Overlake Medical Center & Clinics is a nonprofit regional healthcare system based in Bellevue, WA serving the Eastside community since 1960. The health system includes a 349-bed hospital and a growing network of primary, urgent and specialty care clinics located throughout the region.

About Approach Consulting

Since 2010, Approach Consulting is a privately owned, trusted, independent, and objective Consulting company providing Business and Technology Advisory, Organizational Transformation and Project-based Services.

We are proud of our immense success and value in helping companies with their Enterprise Software Evaluations, RFP Development & Management, Digital Transformation, Change Management, Project Risk Management, M&A/Divestiture/Consolidation Enablement & Interim CIO/Technology Leadership needs.

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According to CIO magazine & some of its contributors, it is a necessary disruption.

Would you agree?

Per IDC research from May 2020:

“Global spending on digital transformation technologies and services will grow 10.4 percent in 2020 to $1.3 trillion, despite budget concerns triggered by the COVID-19 outbreak.”

Without question, many of us are accelerating our Digital Transformation (DT) efforts due to opportunities presented by the global coronavirus pandemic.

Us included.

Like we hope many others have done and are doing, we opted to get creative & innovative for our customers.

Founder & CEO Christopher Gunn upon launching our new website yesterday (September 17, 2020) said:

“With 2020 affording us so many opportunities to get creative & invest in innovation for our customers, we’ve simplified our Services portfolio to promote our new contactless era of business operations, personalized our experiences, and enabled our customers to schedule & procure directly from our website.”

Have your own definition of Digital Transformation

We’ve shared our version elsewhere on our website to serve as a starting point for those struggling to define what theirs should be.

Indeed, ours is not the be all end all. We are but one external perspective; critical insights for our customers offer objective points of view to create additional value in their decision-making process.

So that you can be even more informed if you’re embarking upon or in the middle of your DT journey, here’s the view of a number of others from across media, educational institutions, insurance retail, technology, consulting & beyond.

Insight positions us all to be better enabled to make informed decisions!

What DT tips and insight would you share with others to help them with their journey?

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