OCM Archives - Approach Consulting https://approach-consulting.com/category/ocm/ Mon, 22 Dec 2025 14:58:45 +0000 en-US hourly 1 https://wordpress.org/?v=6.9.1 https://approach-consulting.com/wp-content/uploads/2020/09/cropped-cropped-ApproachConsulting_JustImage-1-180x180-1-32x32.png OCM Archives - Approach Consulting https://approach-consulting.com/category/ocm/ 32 32 Accelerating Global Transformation: AI Integration and Salesforce Rollout for HR Services Leader​ https://approach-consulting.com/accelerating-global-transformation-ai-integration-and-salesforce-rollout-for-hr-services-leader/organizational-change/ https://approach-consulting.com/accelerating-global-transformation-ai-integration-and-salesforce-rollout-for-hr-services-leader/organizational-change/#respond Mon, 22 Dec 2025 14:58:45 +0000 https://approach-consulting.com/?p=4604 Approach Consulting fuels global transformation capability maturity growth.

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Accelerating Global Transformation: AI Integration and Salesforce Rollout for HR Services Leader

Approach Consulting fuels global transformation capability maturity growth.

Challenge: Scaling Transformation Opportunities with AI Integration in HR Services

One of the largest global HR Services firms’ technologies division sought out Approach Consulting to help mature its transformation capability.

As the company prepared to scale its investment, including integration of a recent AI acquisition, and delivery of a new modular Salesforce front-office environment, leadership recognized that their existing function lacked the structure, governance, experience, and capacity required to deliver at pace & scale, while minimizing business disruption.

To power their rapid growth timeline, they needed swift maturity gains and an interim leader who could both guide the U.S. transformation and build enduring internal capability to power global expansion.

Accelerating global expansion & AI investment

As a trusted strategic partner, Approach Consulting ensured blended advisory + interim leadership to assess capability maturity, recommend quick-wins, guide U.S. market & India platform & process transformation, develop a blueprint for global expansion, & transfer knowledge to position permanent staff leadership and core teams for continued success.

Approach Consulting positioned client for global expansion

  • Achieved U.S. launch of Salesforce + AI platform in rapid time, & with sacred company transactions (pay/bill) intact
  • Enhanced governance, rigor, structure, & executive awareness maturity
  • Established Center of Excellence model to ensure continuous knowledge sharing
  • Successfully transitioned full Transformation Office leadership to internal successor on time, per plan
  • Positioned the organization with matured capability value to enable global expansion
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]]> https://approach-consulting.com/accelerating-global-transformation-ai-integration-and-salesforce-rollout-for-hr-services-leader/organizational-change/feed/ 0 What is digital transformation? https://approach-consulting.com/what-is-digital-transformation/change-management/ https://approach-consulting.com/what-is-digital-transformation/change-management/#respond Fri, 18 Sep 2020 17:19:40 +0000 https://approach-consulting.com/?p=4496 What is digital transformation? According to CIO magazine & some of its contributors, it is a necessary disruption. Would you agree? Per IDC research from May 2020: “Global spending on digital transformation technologies and services will grow 10.4 percent in 2020 to $1.3 trillion, despite budget concerns triggered by the COVID-19 outbreak.” Without question, many […]

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]]> What is digital transformation?

According to CIO magazine & some of its contributors, it is a necessary disruption.

Would you agree?

Per IDC research from May 2020:

“Global spending on digital transformation technologies and services will grow 10.4 percent in 2020 to $1.3 trillion, despite budget concerns triggered by the COVID-19 outbreak.”

Without question, many of us are accelerating our Digital Transformation (DT) efforts due to opportunities presented by the global coronavirus pandemic.

Us included.

Like we hope many others have done and are doing, we opted to get creative & innovative for our customers.

Founder & CEO Christopher Gunn upon launching our new website yesterday (September 17, 2020) said:

“With 2020 affording us so many opportunities to get creative & invest in innovation for our customers, we’ve simplified our Services portfolio to promote our new contactless era of business operations, personalized our experiences, and enabled our customers to schedule & procure directly from our website.”

Have your own definition of Digital Transformation

We’ve shared our version elsewhere on our website to serve as a starting point for those struggling to define what theirs should be.

Indeed, ours is not the be all end all. We are but one external perspective; critical insights for our customers offer objective points of view to create additional value in their decision-making process.

So that you can be even more informed if you’re embarking upon or in the middle of your DT journey, here’s the view of a number of others from across media, educational institutions, insurance retail, technology, consulting & beyond.

Insight positions us all to be better enabled to make informed decisions!

What DT tips and insight would you share with others to help them with their journey?

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